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Issue when setting up connection - Printable Version +- Ewon Technical Forum (https://techforum.ewon.biz) +-- Forum: Development (https://techforum.ewon.biz/forum-50.html) +--- Forum: Ewon Embedded Technology (https://techforum.ewon.biz/forum-51.html) +---- Forum: Ewon Internet Connectivity (https://techforum.ewon.biz/forum-5.html) +---- Thread: Issue when setting up connection (/thread-795.html) |
Issue when setting up connection - Jack Hewison - 17-12-2018 Hi all, I'm getting this issue when setting up a Wi-Fi connection. Any ideas? Please see attachment. It's a DHCP Wi-Fi connection. Best regards, Jack. RE: Issue when setting up connection - simon - 17-12-2018 Jack, I do not see any attachments. ;-) Have you tried to use the firmware 13.0s0 (or above) ? Also, I recommend to people facing configuration issues with the eWON to rather report them to their local distributor or HMS representative. This is the best and fastest channel to troubleshoot issues. Best Regards Simon. RE: Issue when setting up connection - Jack Hewison - 19-12-2018 Hi, Try this attached image. I am the distributor, on behalf of the customer, but I don't know the answer. Kind regards, RE: Issue when setting up connection - Jack Hewison - 02-01-2019 Hi Simon, Have you managed to open the file or investigate the issue my customer is encountering? Kind regards, Jack. RE: Issue when setting up connection - simon - 02-01-2019 Jack, This error occurs when a Proxy/Firewall changes the HTTPS certificate used by the Talk2M server in order to spy the communication (Like a Man in the middle attack). This is refused by the eWON which trusts the Talk2M Certificate only. The customer should then contact his IT department to set an exception for the Talk2M URL/IPs : https://websupport.ewon.biz/sites/default/files/kb-0209-0-en-talk2m_used_addresses_and_ports.pdf PS : As you are an eWON distributor, you can also contact us directly. [EDIT] Could you also try to update the firmware and try again ? Simon. RE: Issue when setting up connection - Jack Hewison - 02-01-2019 Fantastic - thank you for your help. |