Switch to desktop version  
Datamailbox data loss on power cut - Printable Version

+- Ewon Technical Forum (https://techforum.ewon.biz)
+-- Forum: Development (https://techforum.ewon.biz/forum-50.html)
+--- Forum: Ewon Embedded Technology (https://techforum.ewon.biz/forum-51.html)
+---- Forum: Ewon Core Features (https://techforum.ewon.biz/forum-3.html)
+---- Thread: Datamailbox data loss on power cut (/thread-2866.html)



Datamailbox data loss on power cut - heyjay - 27-05-2026

Hello,

I'm using an ewon flexy 205 with historical logging and I configured datamailbox for our IOT application.

I discovered recently that I'm missing sometimes data.
After some investigations, I pointed the problem out. This happens when flexy loses Internet connection before a power cut. All data not sent between the Internet disconnection and the power cut are lost. If the module loses internet but reconnects before a power cut, then I don't lose any data.

So it seems the buffer is flushed when flexy is powered down or the datamailbox engine is not totally reliable.

In the same time, I'm using a MQTT BASIC script for another IOT application and I don't have the problem, all data are retrieved when ewon restarts and is connected back to Internet.

Does anyone can confirm if it's a known issue with datamailbox?

Thanks a lot


RE: Datamailbox data loss on power cut - simon - 02-06-2026

Hi,

No, this is not a known issue and this must be investigated.
I saw you created a support ticket for this.