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FTP Error - Printable Version +- Ewon Technical Forum (https://techforum.ewon.biz) +-- Forum: Development (https://techforum.ewon.biz/forum-50.html) +--- Forum: Ewon Embedded Technology (https://techforum.ewon.biz/forum-51.html) +---- Forum: Field Data Acquisition (https://techforum.ewon.biz/forum-2.html) +---- Thread: FTP Error (/thread-1080.html) |
FTP Error - insyncs - 04-11-2019 Hi Support, I have a device that has been in operation since 2016 that collects fiscal data from a CHP plant. its running FW 12.1S2 Every day and once a month at midnight the collected data is emailed and transferred to an external FTP server. I have ten eWon's on different sites all doing the same thing to the same server. A few months back one device stopped putting data onto the FTP server. Emails are still received. The error is "accept timeout 24009". I have visited site and used my PC on the WAN and LAN side of the ewon and I can connect to the same FTP without error. No configuration has changed and all the other sites are fine. In desperation I tried another ewon with FW 13.0 and it also produced the same error and code. I'm not sure what else i can try, any ideas? Cheers M RE: FTP Error - simon - 07-11-2019 Hi, Have you try to switch in Passive mode (or active if you are already in passive) ? If you use the task planner or alarm notification, see parameter FTPC_ACTO in config.txt (https://hmsnetworks.blob.core.windows.net/www/docs/librariesprovider10/downloads-monitored/manuals/knowledge-base/kb-0052-00-en-ewon-config-txt.pdf?sfvrsn=753857d7_6) If you declare the FTP server in a PUTFTP script command, then there is a parameter in the function to set it in passive mode : a$ = "/ewon1/Temperature.txt" b$ = "[dtHL$ftT$tnTemperature]" c$ = "user:pwd@FTPserver.com,1" //,1 means passive mode PUTFTP a$, b$, c$ Simon RE: FTP Error - insyncs - 07-11-2019 (07-11-2019, 05:15 PM)simon Wrote: Hi, Ok thanks Simon i will have a look. I tried the passive mode via the check box, but not in the script. i will try and let you know. Cheers M RE: FTP Error - simon - 08-11-2019 It should be the same in script... I think it can be due to a firewall issue somewhere... :-( Simon RE: FTP Error - simon - 13-11-2019 Markus, Sorry, I misunderstood the parameter FTPC_ACTO. It is actually the timeout of the accept command when using passive mode. So try to use passive mode AND set this parameter (FTPC_ACTO ) to 30000 for example Simon |